IT-TECH (“IT-TECH”, “we”, “us”, or “our”) is a digital agency based in Montreal, Quebec, Canada, offering digital marketing, web development, custom applications, and AI automation services. This Privacy Policy explains what personal information we collect through our website (it-tech.ca), how we use it, who we share it with, and the choices and rights you have. By using our website or contacting us, you agree to the practices described here.
1. Information we collect
We collect information in the following ways:
- Information you provide: when you submit a contact or project request form, we collect the details you enter — such as your name, email address, phone number, website, and the message or project information you share.
- Automatically collected information: like most websites, our hosting and security provider may log technical data such as your IP address, browser type, device information, referring pages, and the dates and times of your visits, for security, performance, and analytics purposes.
- Cookies and similar technologies: we and our service providers may use cookies or similar technologies to operate the site, remember preferences, and understand how the site is used. You can control cookies through your browser settings.
2. How we use your information
We use the information we collect to:
- Respond to your inquiries and provide the services you request;
- Prepare quotes, proposals, and project communications;
- Operate, maintain, secure, and improve our website;
- Send service-related communications and, where permitted, relevant updates;
- Comply with legal obligations and protect our rights.
3. Legal basis and consent
We collect and use personal information with your consent and as permitted or required by applicable law, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act respecting the protection of personal information in the private sector (Law 25). You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
4. Service providers and sharing
We do not sell your personal information. We share it only with trusted service providers who help us operate our website and business, and only as needed to perform their services. These may include:
- Cognito Forms — processes contact and project request form submissions;
- Cloudflare — website hosting, content delivery, and security;
- Analytics providers — to help us understand website usage.
These providers may process data outside Quebec or Canada. We take reasonable steps to ensure your information receives an adequate level of protection. We may also disclose information where required by law or to protect our legal rights.
5. Data retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to maintain our business records, and to comply with legal obligations. When it is no longer needed, we securely delete or anonymize it.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, disclosure, or modification. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Withdraw consent or request deletion, where applicable;
- Ask questions or file a complaint about our handling of your information.
To exercise any of these rights, contact us using the details below.
8. Third-party links
Our website may link to third-party sites we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.
9. Children’s privacy
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above indicates when it was last revised. Material changes will be posted on this page.
11. Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: sales@it-tech.ca
- Location: Montreal, Quebec, Canada